1 reviews | Active since Jun 2016

01 Jun 2016, 13:57

Refund Rusell/Morkels

<p>I an utterly disgusted by the service I received from Russell and Morkels.....In April I lay buyer a wardrobe from Russel West Street which closed down a month later referring it's business to Morkels...I waited 2 months for my order to appear on their system. Last week I received a call stating that the orders have finally been allocated to Morkels yet today when I went to the them, I was told it was cancelled. The sales Lady from Morkels Aliwal Street Durban has zero customer service....Her approach was very unpleasant and I was told I could only be refunded in 3 weeks.I'm very disgusted by the service </p>

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply10 Jun 2016, 10:53
Official

Good day Anganathi

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ***.


Thanks and kind regards,

Customer Resolution Center

Best regards,