Refund drama..terrifying

<p>i am not sure where to begin ,,with the kind of appauling & didturbing service i got at bradlows staff ,,,from Johannesburg & polokwane branch,,the money i spent to go to & from & NO Compensation & Remorse with bradlows stores staff,,<br />last year FEBRUARY 2015 i bought bedroom suite for R12699,,90,paid & delivered to my home in Limpopo JULY 2015 ,,only to find out out that : its as if it was delived in somebody house,,peeling off & paint everywhere ,,, LODGED A COMPALINT WITHIN 7 DAYS,,i am residing in johannesburg &for the bedroom suite to be collected form my home in limpopo had to go to bradlows in jeppe 165A to inform them i will be going home to limpopo ,,,i had wentto limpopo 3 times ,,asking leave from work ,,but i will go there ,,they will not show up,,,when i call Limpopo branch ,after so much money spent they told me they dont collect weekend,,,but everytime i will organise with them,,from the PA at limpopo,,i will be told the lady i spoke with is not available ,,,since they knew what i wanted ,,,i have been their random caller,,,they were tired of me,,they will call & apologise but nothing was done,, it was collected after such long fight ,,,2016 may...i cancelled the bed room & requested another furniture,,i was told everyday that the Regional Manager is still cancelling the bedroom suite i bought,,but i was not aware nor told abt the processess followed,,,i went back several times to bradlows in jeppe ,,i will find them sitting & not handling our problems,,,when i get there ,,is when they will try call finance to check the REFUND if was done,,since i was advised to send Bnaking statements & cancel the purchase,,,<br /> <br />i was promised my refund in july ,,,even today the 05th November i am still waiting for my refund.<br />what an experience ,,after supportinng bradlows store so many years,,</p> <p>I AM SO DISAPPOINTED ..</p>