Refund

Very poor service from Bradlows In Tshakhuma, My mom bought a couch and when it arrived it was not the same as the one she saw by the shop, they returned it and she asked for a refund and they said they will refund her with the policy if 7-14 working days that was in September, the 14 has lapsed and she’s not been assisted till today, she’s an elderly woman and she ignored all day till she went home