POOREST SERVICE EVER

I have done a lay-by with Malamulele Bradlows(***) in January 2020 for a bed assisted by Basani Mpumzile Hlungwani(her number: ***). Due to covid 19 my income was badly affected and I decided to go and cancel my lay-by at Bradlows Mall of Alex In June 2020. I was advised that the process will take 14 days to be completed and I have to provide my ID copy and bank statement. i have been making follow-up on my payment however no one is assisting me. I called Malamulele branch and Malamulele branch with no success. i call their call centre on ***/ *** / *** with no one willing to help. I need money now for my reason and no one is willing to assist me.

Acc number: ***5 Cust number: ***

I AM VERY TIRED OF THIS POOR SERVICES AND UNS****ED SALES PEOPLE AND THEIR BRANCH MANAGERS.

Please call me on *** and give clear way forward.