poor srevice and damaged good

Good day<br> my name is Sibongile Zwane i bought a zanzibar lounge suite at bradlows and it was delivered on the 9th of may >Two weeks later i had a problem and i went to the shop to complain and they promised to come and collect and i waited until they came on the 17 june for collection,since then they do nort communicate i must always go to the shop to find out what is the delay that is when they will tell me that they do not have stock so now i feel that they have exhausted my patience i do not want the lounge suite anymore i want my money.Please help