Poor Service Delivery

since i logged a complain at Bradlows Silverton in January 2015 for repairs of damaged lounge suite, up until today i have not received them im still sitting on plastic chair whereas they have the lounge suite and im paying the FULL INSTALMENT EVERY MONTH, everytime when i enquire at store they still tell me they are waiting for the Roslyn warehouse to repair them / they are waiting for quotations. <br> <br> i realy dont know what to do now, i dont think i will consider buying at Bradlows again and i wont even advice people to buy there, <br> <br> My other option now is to go to Media - Speak Out ,