POOR SERVICE AND NON DELIVERY

Order *** - I CANNOT DEAL WITH THE POOR SERVICE I AM GETTING FROM ALEX THE ONLINE CONSULTANT WHOM IS RUDE WHEN RESPONDING TO MY QUERIES ABOUT MY ORDER WHICH I PAID WITH MY MONEY. I PLACED AN ORDER 24.05.2020 IT IS NOT 04.06.2020 AND ALEX IS TELLING ME I SHOULD WAIT, THERE IS NOT WAY I CAN STAY WITHOUT A STOVE AND THIS RUDE MAN SAYS THAT I SIGNED THE T&C SO ITS NOT HIS PROBLEM. THE ORDER SAID IT SHOULD BE DELIVERED BETWEEN 3-10 DAYS AND ITS SINCE BEEN SITTING ON "ORDER PLACED" THIS IS MY MONEY AND I WANT IT BACK - ORDER CANCELLED, IF YOU ARE GOING TO SPIT IN THE FACE THAT PROVIDES BUSINESS TO YOU THEN I AM NOT WILLING TO DEAL WITH *********** CONSULTANTS AND POOR SERVICE DELIVERY - I JUST WANT MY MONEY BACK - AKERE I PAID WITH NO HASSLES, SO REFUND ME WITH NO PROBLEMS ALSO!