Poor service

<p>I have logged a complaint with Morkels on the 24th of May regarding my washing machine that is broken and has extended garentee. The manager of the store assisted me and i received a ticket nr yet it is the 7th June and no one has bothered calling me or came out to the residence. Every time i call the call centre they inform that they will escelate the case. I called the manager of Morkels and he inform me that there is nothing he can do about it I just have to wait he has alot on his plate. What kind of customer service is that? He did not even bother to try and convince me that he will look into the matter or anything. </p>