1 reviews | Active since Mar 2013
Poor Service
My mother purchase new Bed Room suit last week cash R10.000 and it was delivered last week Thursday it did not have all handle and they promised to bring it . I called Morkels in Mitchells plain now and I spoke to Moeniba who told me that parcel comes from where house she will contact ware house , I ask when can we expect delivery for handles she said she don't know . I advise her she cannot tell customer she don't know that is not a good service she suppose to tell me that she will be in contact with us after she has spoken to ware house and advise when we can expect delivery she then raise her voice telling me I am not even a customer . Let me tell you this is my mother we talking about if you going to treat us like we will return the bed room suit and have our money back . I am sure that other furniture shops will be very happy to have buyer like her <br> <br> make sure you contact her back within an hour or myself because once you mess with my mother then you need to deal with me . Where should she get money from to call you people and how many times must she call you guys .
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
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Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
