1 reviews | Active since Feb 2015
Poor customer service
bought zimbali coffee table in December n it was delivered later in December due to the fact manager said they were out of stock n Will deliver immediately she gets 1..indeed it was delivered , the table didnt look new painted n pealing of went to report was told they dont deal with customers direct by the manager n some lady assisted n faxed the complaint n she told me it was closed when they open from the suppliers they will call us..I only got a reference number from the supplier *** n *** and I had 2call on the progress of the complaint n iam not calling morkels but iam callin people who also tell me they are also waiting for morkels to respond...I bought the table cash n now I have to deal with such this is bad customer service I fully understand now why these store has joined bradlows they can't keep up with customers needs...when you reply can I get I clear as final answer cant have an old table I dont even understnd whether it was on the store display or another customer brought it back n u just painted it on the drawers and gave it to poor me ...I have paid for my table n i dont owe you shi* Morkels people and iam gona fight this
Thank you for bringing the matter to our attention. Sorry for the inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.
Your reference number is ***
Thanks and kind regards,
Veni Byers
Customer Service Manager
Thank you for bringing the matter to our attention. Sorry for the inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.
Your reference number is ***
Thanks and kind regards,
Veni Byers
Customer Service Manager
