Poor customer Service

<p>I had purchased a Sansui Home theatre system from Joshua Doore in December 2015. the DVD player hadn't been reading discs so I had given it in to Bradlows Chatsworth to repair or replace since they had merged with Joshua Doore. Since July they do not even have the decency to call me and give me feedback, the store said it would be replaced and this take 3-6 weeks....more like 3 months with begging. I have been calling several times in the past few weeks and still no feedback.</p> <p>Pathetic customer service!!!!</p>