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Chili S

1 reviews | Active since Jun 2013

28 Sept 2016, 08:04

Poor customer Care & Negligency

<p>I bought a Catherine 3pc bedroom suite worth R30 000.Sent my guys to collect and only to find out the dressing table chair is not there and reported to the sales lady (Resta) and it has been a month now and they are sending me pillar to post.</p> <p> </p> <p>Im the one who is always following up to them.What happened to customer care.With all due respect,I want my dressing table chair.I can't pay R30 000 while it's incomplete suite.Aikhona mani!!</p>

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Replies (3)
Morkels and Bradlows
Morkels and Bradlows's reply28 Sept 2016, 08:56
Official


Thank you for contacting the JDG Customer Resolution Centre.

We acknowledge receipt of your Hello Peter but we are unable to reach you on the details provided with this post.


In order for us to assist you further, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your post?

Account holders name & surname
Contact number
Alternative contact contact number
Sales order number

Kind Regards,
JDG Resolution Centre
***

CS
Chili S's update01 Oct 2016, 09:09
Reviewer Update

My number is always on ,so don't try silly excuses there.

********** 706

Morkels and Bradlows
Morkels and Bradlows's reply01 Oct 2016, 11:10
Official

Good day Chili


Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ***.


Thanks and kind regards,

Customer Resolution Center