CM
Corne M
1 reviews | Active since Jan 2012
30 Sept 2015, 11:25
Poor communication and planning
The warehouse drivers cannot contact client to inform planned delivery. Offloading of furniture was problematic so they returned the goods to the warehouse even after asking them to stay for myself to come to the house. They state that the dispatch manager is trying to get hold of me but nothing of the sort. When I phone them they do not put me through to said manager. This is a service for which I'm paying R1000. Should be free.
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Replies (1)
Morkels and Bradlows's replyOfficial
30 Sept 2015, 13:35Hello cadmoolman,
Thank you for contacting the JDG Customer Resolution Centre.
We acknowledge receipt of your Hello Peter but we are unable to reach you on the details provided with this post.
In order for us to assist you with the information you require, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your enquiry?
Account holders ID number
An alternative contact number
The sales order / invoice number
Kind Regards,
JDG Resolution Centre
***
Thank you for contacting the JDG Customer Resolution Centre.
We acknowledge receipt of your Hello Peter but we are unable to reach you on the details provided with this post.
In order for us to assist you with the information you require, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your enquiry?
Account holders ID number
An alternative contact number
The sales order / invoice number
Kind Regards,
JDG Resolution Centre
***
Morkels and Bradlows's reply30 Sept 2015, 13:35
Official
Hello cadmoolman,
Thank you for contacting the JDG Customer Resolution Centre.
We acknowledge receipt of your Hello Peter but we are unable to reach you on the details provided with this post.
In order for us to assist you with the information you require, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your enquiry?
Account holders ID number
An alternative contact number
The sales order / invoice number
Kind Regards,
JDG Resolution Centre
***
Thank you for contacting the JDG Customer Resolution Centre.
We acknowledge receipt of your Hello Peter but we are unable to reach you on the details provided with this post.
In order for us to assist you with the information you require, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your enquiry?
Account holders ID number
An alternative contact number
The sales order / invoice number
Kind Regards,
JDG Resolution Centre
***