Please replace damaged headboard

It is becoming ridiculous to be played a fool by your Limpopo delivery depo regarding the delivered damaged headboard reported to you for your immediate action (Your reference number is ***). I feel that you are disregarding my fundamental rights as a consumer. I have been patient enough with the hope that you will do as I have requested to replace the damaged headboard or refund me my money.<br> <br> What you representative had done is equal to theft as according to Ms Lezi Ledwaba in the Limpopo warehouse there's nothing they can do as the headboard was taken by the supplier and I need to lodge my frustration with head office. I have now tried everything to get you to solve this matter and nothing is being done about my complaint. When I call your head office Ms Euphin cut my call for wanting to speak to the relevant person who can appreciate my complaint. The same with Ms Roseline only made promises and nothing happens afterwards.<br> <br> I urge you to replace the damaged headboard.