Please assist

On the 19th of September 2020 I bought a Sheridan lounge suite at Bradlows Alberton and It was delivered the 25th of September 2020. Upon delivery I found that the single seater was damaged and reported it on the 28th September 2020 to Sisa the sales person who assisted me. The matter dragged on until January 2021 after me calling numerous times following up when the matter will be resolved. Eventually in January 2021 I received a call from Zack advising me that the suite will be exchanged. About two weeks back I discovered that this brand new suite has a manufacturers defect whereby the leather sort of tears and scuffs in between which in fact the first suite didn't had this problem - so obviously there is a problem with this suite? I once again contacted Zack and advised him of this matter and with attitude he advised me that he will report the matter and get back to me accordingly. Yesterday the 26th of April 2021 I received a call from the JD Group advising me that they will come and collect the faulty part to go and repair it? Don't you think this is a bit unjust seeing I've paid cash for this suite and that for the second time it's giving problems? Please I didn't buy a good quality product at that price and expect it to be repaired when it's hardly 3 months old.