Pathetic service from Southgate Store

<p>I purchased a Houston lounge suite from Bradlows Southgate on 22 April 2017. When the suite was delivered we noticed a flaw/tear on the recliners. Within the 7 day period I logged a complaint with the store. After much complaints, phone calls and an argument with David-store manager I still do not have a quality assured lounge suite. I have logged complaints on your Facebook page, received promises that "someone" would call me and to date still nothing. This is now the 3rd time I sent the recliners back To my dismay I was laughed at by Eugenia. Her sighing and telling me to return all the couches is shocking ..my first instalment went off already.....so what now??? </p> <p>I'm paying for a lounge suite of R25K with all the added extras amounts to over R30K yet you just can't get it right! I have no idea what's next or where/who to complain to because not even head office responds. Am disgusted in the service I'm receiving. </p>