Pathetic service from Morkels in Chatsworth

<p>Good Afternoon,this mail is on behalf of Mr & Mrs Nair (Acc No. ********** ********** 24742)<br />They purchased a lounge suite from the above mentioned branch in December of 2015 and up until this day no one has had the decency to sort their query\issue out!!!!!<br />The suite was delivered in December but was damaged,it was taken back in January and replaced with a broken one,that was also taken away in February and then replaced us with a two tone suite,this matter was reported to customer care and the lounge suite was once again taken back and now I have no lounge suite,I have spoken to the manager (Sharon) she says that she is waiting for authorization from the wharehouse.<br />Every time I phone or go in to see Sharon she tells me that the staff at the wharehouse are all on lunch,this has been going on for too long and it is not acceptable.<br />But every month my instalments of R2620 is being deducted,I don’t think this is fair seeing that I have to sit on the floor in my own house.<br />PLEASE CAN YOU LOOK INTO THIS MATTER WITH URGENCY and contact us on the numbers below.</p> <p>Very Upset Customers<br />Mr & Mrs Nair ( ********** 539/ ********** 083)</p>