Pathetic service bradlows Chatsworth

My old parents bought a lounge set from the Chatsworth Bradlows, full payment was made on the 25/03/2024, today is the 11/04/2024, no couches, according to the head office the money that was paid on the 25/03 was not received, this was paid in cash in the Chatsworth store, today I called the manager Jerad who was a poor excuse for a manager, he put the call down on me many times, no answer as to where the money was, he insisted that I call the head office and ask them where the money is Up till now no couches and no money Please never buy anything from bradlows You will pay and never receive your purchase