BM
Bronwyn M

1 reviews | Active since Aug 2016

25 Aug 2016, 13:05

Pathetic Service

<p><br />I have been trying to call them all day they fone rings and the call just cuts i need to request a settlement letter but no1 answers i manages to get through to 2 different consultants who said they would transfer me to customer care but then the call is cut. Pathetic service and i regret ever doing business with them. Coz since i opened the account i has issues with delivery then the sent me messages saying my account is in arrears when it was paid to date and now its a huge stuggle just to get them to answer their fones to request a settlement letter</p>

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply25 Aug 2016, 13:39
Official

Good day

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ********** 143.

Thanks and kind regards,

Customer Resolution Center