AZ
Alfred Z

1 reviews | Active since Jun 2016

10 Jun 2016, 08:14

Pathetic Service

<p>I app**** for furniture at Bradlows on the 31St May 2016 and only received a call on 8-06-2016 to confirm the application has been approved. I have made numerous follow up with my branch regarding delivery and was assisted by Mxolisi who had exhausted all of his options to get the goods delivered. As he notified me that Head Office has to finalise application and arrange delivery. I expected the goods to be delivered last Sa****ay and till today I have not received anything. In closing if goods are not delivered TODAY please cancel my application. </p>

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Replies (2)
Morkels and Bradlows
Morkels and Bradlows's reply10 Jun 2016, 09:59
Official

Good day Alfred

Thank you for contacting the JDG Customer Resolution Centre.

We acknowledge receipt of your Hello Peter but we are unable to log a complaint as no contact number is provided with post.


In order for us to assist you further, could you please provide us with your contact number for further assistance.

Kind Regards,
JDG Resolution Centre

Morkels and Bradlows
Morkels and Bradlows's reply10 Jun 2016, 11:28
Official

Good day

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ********** 815.

Thanks and kind regards,

Customer Resolution Center