Pathetic Service

I am deeply unhappy with the service we have received from Bradlows. We received delivery of our new lounge set on the 25th November upon delivery the men that delivered the set damaged the single seater getting it into the house when dusting I found that wood on the front of the 2 seater is loose. This is absolutely unacceptable. We were told the single seater would be swapped out. We have been to the Eastgate store as well contacted customer care to report the problem and it seems no one is interested in resolving the matter. I am at a stage where I feel like you can come collect this junk and return my money to me. Lyborn from the Eastgate store was more than happy to assit to make yhe sale but seems uninterested in assisting us now that we have a complaint. If i am not contacted within 24 hours i will find a way to get the furniture to the store and demand my money back. Below is a list of people we have reported the matter to : Busiswe from the customer center Complaint ref is *** Lyborn and Zondo from Bradlows Eastgate

Ridiculous!!!!