PATHETIC QUALITY AND SERVICE

This complaint is about the most pathetic service that i have received from Bradlows newcastle ! DONT EVER BUY FURNITURE FROM THEM . I have purchased 2 beds from this store in December 2020, these beds have been giving me endless problems and are of terrible quality . i had been to the store numerous time , i had advised them i dont wamt the same beds and they stated that i may choose different brands and pay in the difference ,of which i did .

The store has taken my money and now they are refusing to change the beds as the regional said he cant do anything. they also refusing to give the money back to me.

We have escalated the matter to headoffice numerous times , the store manager is of zero help and ignores all my requests. I am now sitting out of pocket of a large sum of money and have 2 broken beds !!!

PATHETIC !!! BEWARE BEFORE YOU BUY FROM THEM.