Pathetic & Misleading service from Bradlows Stores
<p>Just had the most pathetic service from these people at Bradlows, if anyone is considering buying anything from Bradlows, PLEASE !! think twice..</p> <p>I took my disabled father in-law to buy himself a 32inch TV at the store in South-Gate Mall & here's where the pathetic service started..</p> <p>- First the store doesn't have stock & will have to deliver it, delivery charge R540.00, WHAT A *******!!<br />- We bought the TV & opted to collect the TV at the warehouse not far from the mall<br />- when we got their we were told sorry system is just a bit busy updating the payments, please wait 15 minutes.<br />- 1 hour later & the payment still didn't update & no one seems interested in sorting the delay out.<br />- I was given the store managers Number Mr David Chetty, didn't help much, he didn't answer his cell, called the store, ooh he just stepped out of the branch quickly..<br />- called the regional manager a Mrs Ella Du Toit, not much help either, she didn't answer her phone either..</p> <p>Normally one would bot seem pushy or rude but my father in-law recently had a limb amputated & regularly suffered from "phantom pains" from the limb that was amputated. I had no option to leave without his TV and get him home to get some medical attention.</p> <p>I think its pathetic service & will never buy from any store in the JD Group. A big business like this should have better systems & processes in place or maybe its just the symptoms of retrenching your loyal staff & hiring cheaper more profit making new-replacement staff..</p> <p>DON'T EVER BUY FROM THE JD-GROUP people!!!</p>