NOT AT ALL A HAPPY CUSTOMER

I bought a "genuine leather" lounge suite from Bradlows in Alberton. A few weeks later the leather started fading. I phoned Bradlows and I lay a complaint as that was not acceptable to pay for genuine leather and then it fades. They fetched my lounge suit for repairs a week later. I waited a month but they finally made the decision to replace my lounge suite with a brand new one. It wasn't even a week and the same thing happened to the new set. I phoned the supplier and then decided I want to cancel the buy as I am not happy and I'm not paying that much money for a lounge suite that is CLEARLY bad quality. I went in to the manager of the store the 30th of March 2018 to do the cancelation. They required payslips and a copy of my i.d which I gave to them on that same day and I signed the cancellation documents, she assured me that I would have my money 5 days. After 5 days I phoned and the manager said that she will phone me the next day... she never did and I kept phoning her, numerous times and its one excuse after the other. about 2 and a half weeks after that she phoned and said all this time they sent my paper work to the wrong person but that was rectified and I will have my money in a few days. A few days later I went in to the store tee see her, Monday 29 April (exactly one month after I signed the cancellation documents) she assured me yet again that everything is on track and I will have my money early this week, she will phone me on Wednesday to confirm... she never did. I phoned on Thursday (3 May) and Friday (4May) she was not available. its he end of the week and I STILL haven't heard anything I am totally fed up now, and this is UNACCEPTABLE!!!!!!