RS
Rassie S

1 reviews | Active since Jul 2016

03 Jul 2016, 19:29

No service

<p>I bought a leather lounge suite on 17/05/2016. On 29/06/2016 I reported to the branch that the 3 seater is broken.</p> <p>I got a reffernce number and that is it.</p> <p>No-one contacted me regarding my complaint. Calls to the branch goes un answerd and no-one returns your calls and messages.</p> <p> </p> <p>This is pathetic service. You buy a product with a 5 year warrenty and after just a month it is broken and they dont even have the decency to get back to their custommers.</p>

0
Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply05 Jul 2016, 09:01
Official

Good day Rassie


Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ********** 676.


Thanks and kind regards,

Customer Resolution Center