No delivery

Absolutely disgusting service. Order placed and paid online on 29 November 2024. To my surprise, delivery was scheduled for 02 December 2024. I thought - wow, excellent service! Refreshing change! Just for 02 December 2024 to come, courier arrived and then indicated ONE of the the TWO beds ordered, are wrong and they need to take EVERYTHING back and will return the next day with the correct goods. We are already on 06 December 2024 and no one knows what has happened to my order. No one can give answers, except escalate it to the warehouse. How pathetic? I am proceeding to lay a formal complaint against Bradlows at the Consumer Protection Commission (CGSO) amongst others.