My worst shopping experience in my life & I'm 40

In mid-September 2015 I purchased a Dinning Set frm Bradlows in Randburg. My bad experience started from the onset ITO the inefficient service at the branch. I let that go thinking that this is a norm SA these days. I was then told after my purchase that the delivery charge of R600 or so will be added to my contract and incur interest etc. Thereafter the delivery process was a mess as the staff of the branch communicated one thing and the delivery company another. <br> After finally receiving the goods and the delivery company left we started to unpack the the goods from the plastics etc but just to find poor workmanship on the chairs etc.. some had over spray, chips and the material not stitched properly. Now is when my true nightmare began. I had to visit the branch between 3 to 4 times with no joy from the manager, call centre and even a request to have the Nation CS Manager call me. I was told by Anna in the call centre she will ensure they call me, which never happen. I was told the only way to pay was by debit order. Now my credit record is negatively impacted due to Bradlows listing me in arrears on ITC whilst my account is up to date. Pls cancel this deal and refund all my cash