MORKELS NELSPRUIT - 3 PIECE OSLO SITTINGROOM SUITE

We have reported our sitting room suite default to Morkels Nelspruit. After posting on Hello Peter they eventually came to fetch the suite on 21 January 2016. After numerous phonecalls and visiting the branch we were told an assessment will be made and we will be informed of procedure. Everytime we wanted feedback we had to call the branch. Eventually a person named Petrus called and confirmed that we will have our suite back by 19 February. He later called back and said there was a problem but we will definitely have it 26 February. When once again we had to follow up today with Rejoice she was extremely rude and told us no material for the suite was delivered. This will only be done in 14days and then it will take another 3-5 days to fix suite and there is another 19 suites that has to be attended to. This is UNACCEPTABLE. We bought the suite cash and feel it is still under guarantee/warrantee. We feel that our suite should be returned to us fixed and repaired by today or a new suite should be delivered to us. Morkels has absolutely NO after sales services and Rejoice is extremely rude. Answers Morkels not promises!!!!