1 reviews | Active since Jan 2014

27 Feb 2015, 07:46

Misrepresentation

I was told that my installments will be R850 until I finish paying my account now I got a statement and that amount has increased, I'm really close to canceling this account because i feel JD group compliance don't matter to them, 1st it was a debit order I never authorized now this

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply27 Feb 2015, 08:36
Official
Hello thapelo15,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***

Thanks and kind regards,
Veni Byers

Best regards,