BM
Bright M
1 reviews | Active since Nov 2012
19 Aug 2015, 10:58
Lounge suite cushions damaged within a year
Good day.<br> <br> I bought a Zanzibar lounge suite at Bradlows Kempton Park in 2012 April for R17000. The back support cushions were damaged within a year as they were poorly made. I went to Bradlows and reported the matter but the assistant manager told me he will contact the supplier and give me feedback but never did. I went to that store many times but did not get any help. I then went to Bradlows Festival Mall to ask if they can sell only the cushions but they said the supplier/factory said they don't sell the cushions seperately. Now I'm stuck with lounge suit that has no cushions.<br> <br> Malatji
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Replies (1)Morkels and Bradlows's replyOfficial
19 Aug 2015, 11:48Hello Moccalle,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Morkels and Bradlows's reply19 Aug 2015, 11:48
Official
Hello Moccalle,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
