Lies and poor service

<p>On the 30th of June 2016 I decided to go and buy a bed for my parents at Morkels in carnival mall think it's under the Boksburg Brakpan area,I made the entire payment it was cash I even paid the money for delivery and for that day when I made the payment I was told to wait they would come back to me and update me me interms of which day was the bed going to be delivered in KZN mtubatuba but until today my parents have not received the bed I'm being dragged from left to right told stories that they are out of stock every now and then .I'm even thinking of cancelling my order and request my cash back I've been patiently waiting for the store but now it's seems as if they taking advantage of me.Can someone attend to this matter urgently as my parents are sleeping on the floor as we speaking their old bed is broken that's why I decided to buy them a new one so I need this bed urgently.</p>