Late/No Delivery/No feedback

I bought a diningroom suite on14 Jan on the Morkels/Bradlows website. i was told earlier in the day that there were 3 suites available. The receipt said 7-10 days delivery. I called my nearest store, Krugersdorp on 15 Jan to ask for an idea when I could expect delivery, was told that there was no stock in the warehouse but they were expecting stock from supplier the following week 18-22 Jan. On the 21 Jan i called for an update as I had heard nothing from them. I was told they still didnt have stock so I escalated to head office to find out if it was possible to source stock from another warehouse. i was told it would be looked into it. She called me back and just told me that there was no stock, that she would follow up on Monday. On monday I called back, was told by head office that as she had explained to me the previous week there was no stock. I then decided to call a few other stores to ask about stock at other warehouses, found stock in another warehouse. I was told by 2 store employees that it's possible to get stock from another warehouse. I can now not get hold of Mary and the store manager cant give me a straight answer and is just giving me excuses. Terrible service.