jS
johannes S
1 reviews | Active since Aug 2015
11 Aug 2015, 19:38
KIC metalic fridge
Bought a fridge from Bradlows in Rustenburg. They didn't have stock. I was told by the store manager to take the damaged fridge and when they get stock they would replace it. 6 moths later they came to my house relacing the damaged door only. That door is out of proportion, doesntseal and is freezing everything. Contacted HQ said I should lay a complaint with the store it was purchased from. The guarantee has expired now....however the complaint was laid before the fridge was delivered to my house. Please assist me in getting a new fridge as promised by them
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Replies (1)Morkels and Bradlows's replyOfficial
12 Aug 2015, 08:41Hello johanrtb41,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Morkels and Bradlows's reply12 Aug 2015, 08:41
Official
Hello johanrtb41,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
