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johannes S

1 reviews | Active since Aug 2015

11 Aug 2015, 19:38

KIC metalic fridge

Bought a fridge from Bradlows in Rustenburg. They didn't have stock. I was told by the store manager to take the damaged fridge and when they get stock they would replace it. 6 moths later they came to my house relacing the damaged door only. That door is out of proportion, doesntseal and is freezing everything. Contacted HQ said I should lay a complaint with the store it was purchased from. The guarantee has expired now....however the complaint was laid before the fridge was delivered to my house. Please assist me in getting a new fridge as promised by them

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply12 Aug 2015, 08:41
Official
Hello johanrtb41,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center