Julia needs a customer service refresher course

I write this note with a very big disappointment from your staff and your brand in general, on the 19th of September 2015,I app**** for credit at Morkels birch acres Mall for Furniture Combo that costs 25000,i provided them with all the required Documents hoping they will process my application quicker, my nightmare started when a lady by the name Julia phoned my work place and also phoned me, she is a reckless communicator who doesn't value and respect customers, she speaks in an interrogative manner, I found this unacceptable from a person who should represent the brand. For example she phoned my colleague the day I was off sick and she was shouting for no reason, I don't know if I have to report every move to her simply because I want a credit. After Two weeks I have been told to come back and sign the contract again, from the looks of things I don't think you want me to buy your furniture.so I have made up my mind to look for another supplier.1)your inefficiency to deliver the service in a normal space of time.2)The attitude of your staff.in one word Disgusting....<br>