JB
Jennifer B

1 reviews | Active since Jan 2020

20 Jul 2022, 10:00

Jennifer Beling

So I have now reached a point where I have had it and need to put this out there, I was a very good client of Bradlows in East London, paid my account every month never had to ask me for one instalment, then I settled all three my accounts in May the 18th, and then in June the chaos started, getting SMS and reminders of overdue accounts, I have proof that the BM said to me she will ensure the small balances were removed from my name, now the amount outstanding is also changing, and no one is getting back to me, quaries are created and emails are sent from me but NO WORD from no one, very poor service this just goes to show when the money is flowing from your end all is well, but if you are not a client anymore, they don't even give you the light of day or have the decency to contact you, they only have the collections deparment harasing you daily and then you hav to hold on as the person on the other end does not even know what he or she has to say before they are talking to you. The only problem is I need to know what happened from the BM stating accounts are closed and from me now owing a balance and being harassed daily. I will never ever purchase from Bradlows again, My instalments were almost R3000.00 per month and this is how I get treated, I am just over it, If anyone from Bradlows actually reads hallo peter just get back to me on the ASSISTANCE WITH ACCOUNT QUERY ***

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