JD Group Hasn't Assembled A 19 December 2015 SALE

Recently me and my wife bought a bedroom suite from a JD Group store (Morkels) in downtown Johannesburg. What disappoints me is that the headboard itself hasn't been finished to be assembled.<br> <br> The actual cash purchase was on Saturday the 19th of December 2015 and the store advised us to expect delivery on Tuesday, 22nd. When you walk into a furniture store you are told that they have a SAME DAY delivery.<br> <br> Instead of receiving our furniture we got a phone call from their Johannesburg warehouse saying they can only deliver on a Thursday, 24th, and we were still OK with that. And they did deliver on 24 December 2015. But there was a problem.<br> <br> The delivery guys realized that they did not have the required bolts to assemble the headboard. A quick call to their warehouse 'sort of' solved the issue and they were told to continue with their deliveries as someone would come over to assemble the headboard. Problem solved, right? Not quite.<br> <br> Even a chat with customer care on 30 Dec 2015 hasn't yielded any solutions. It's seriously disappointing that a big furniture company like JD Group would be that inefficient to deliver and assemble a furniture in a reasonable time. Would I recommend them?