MG
Mlungisi G

1 reviews | Active since Dec 2015

01 Jun 2016, 09:54

insurance claim rejected by jdg insurance

<p>I have a furniture from morkels when taking the insurance I did specify that iam an contract unfortunately I have receive a letter that my contract won't be renewed I then went to Ermelo branch to claim they were very helpful and helped me unfortunately it was rejected refer to the sms below</p> <p>"Dear Claimant, your insurance claim was rejected because Not an early termination of work contract Ref No FLO-160531-RBW. <br />Any query please call 010<span style="font-family: 'Avenir W01';">*** JDG Insurance" </span></p> <p> </p> <p><span style="font-family: 'Avenir W01';">now I don't understand why they were deducting insurance while they know iam on contract I never hide that information? I have never been permanent employed.</span></p> <p><span style="font-family: 'Avenir W01';">kind regards</span></p> <p><span style="font-family: 'Avenir W01';">Mlungisi</span></p>

0
Replies (2)
MG
Mlungisi G's update06 Jun 2016, 12:07
Reviewer Update

Is there a progress on this complain ?

Morkels and Bradlows
Morkels and Bradlows's reply10 Jun 2016, 10:38
Official

Good day Mlungisi


Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ***.


Thanks and kind regards,

Customer Resolution Center