NM
Nomvuyo M

1 reviews | Active since May 2016

04 May 2016, 12:55

*********** service

I have been treated with unsatisfactory manner at Festival Mall Bradlows. I bought a bed with them on Fridayand they delivered the wrong one and went to them the following day (Saturday) to correct the mistake. I was promised that the bed will be delivered on Monday which I assumed was a holiday and kept quiet. Follow up made today Wedneday(4 May 2016) but they still tell me the story of the process made on Saturday and they fail to estimate when the bed will be delivered. I work in Pretoria and leave in Birchleigh Kempton Park. I hereby request the Management of Bradlows to train the Manager of the shop with Managerial skills so that the mergeof the 2 shops that they are doing will have a success.

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply05 May 2016, 08:48
Official

Good day Nomvuyo

Thank you for contacting the JDG Customer Resolution Centre.

We acknowledge receipt of your Hello Peter post but we are unable to reach you on the details provided with this post. It has come to our attention that the matter has been resolved. Please contact us on ***should this not be the case and we will escalate this matter further.

Thanks and kind regards,
Customer Resolution Center