I'm not happybwithbthe service that I got from bradlows in Mdantsane Nu 6 mall East London

I'm not happybwithbthe service that I got from bradlows in Mdantsane Nu 6 mall East London. Bought a wardrobe in cash and apparently they did not have it in store except the one that was on display. I only saw that upon their delivery because it was damaged. I the called the store manager and he advised that they're ordered once they recieve they will exchange. The last time i went there they advise that they've received however i must tell him when im home of which i did. I am not willing to pay another delivery. That is t not the kind of service I'm expecting as i know that out of service you getting sales. I will never recommend nor buy in that store. The only person that kept me posted Ivthink she is the second in charge there. She is indeed service orientated.