1 reviews | Active since Mar 2009
I want my money
On the 24 May 2015 I went into the Gugulethu Branch to buy two television sets. We finalised the transactions and i paid with my debit card for the goods which i was meant to collect from their warehouse the following day. Upon arriving home i realised we made a mistake as we did not shop around for better deals. So i called in to cancel the deal. They asked for a copy of id which i provided and then they asked for a receipt which i no longer had. Up to today they still have not paid my R8000 and odd. I want to know if Morkels is going to be paying interest on my money that they are keeping. I am truly disappointed in Morkels an come to think of it, I buy ALL my furniture at Morkels and they can afford to treat me like this.
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
