BK
BONGIWE K
1 reviews | Active since Mar 2009
28 Dec 2015, 11:05
I did not open an account with you
I logged a complaint with your Complaints Resolution Centre three weeks ago and to date I have not received feedback. You sent me an SMS thanking me for opening a lay-bye account with you. With the increase in identity ***** I am concerned but Morkels does not seem to care. Please investigate and if the SMS was sent to me in error - kindly remove my number from your system and apologise. It is the right thing to do.
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Morkels and Bradlows's replyOfficial
28 Dec 2015, 14:11Hello geniuszn,
Thank you for bringing the matter to our attention.
We apologise for the obvious disappointment and inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We apologise for the obvious disappointment and inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Morkels and Bradlows's reply28 Dec 2015, 14:11
Official
Hello geniuszn,
Thank you for bringing the matter to our attention.
We apologise for the obvious disappointment and inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We apologise for the obvious disappointment and inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center