How a warehouse dents Bradlows/Morkels' reputation

Hello Peter<br> <br> 20/07/2015: I bought a 4-piece Tuscany bedroom suite cash. Constance Hlobo, Clearance Centre Manager, honestly informed me that the delivery would be done on 22/07/2015. However, the dressing table and cupboard had painting quality defects upon delivery. <br> <br> 23/07/2015: I informed Constance Hlobo about this as she was not aware. I then received a call from Wilma (surname unknown) and an SMS regarding my complaint (Ref: MO-Regal-***). <br> <br> 24/07/2015: I made a follow-up with Constance Hlobo who promised that the warehouse would replace the entire bedroom suite. Agreed date of delivery - 27/07/2015. Only the cupboard (no defects) and mirror (worse than the first one) were delivered. We accepted the cupboard. The mirror was taken back and another one would be *****ed on the base of the dressing table on 29/07/2015. No communication and delivery to date (another 5 days of inconvenience). As the warehouse is dishonest, inconsiderate and disrespectful of my consumer rights, I request your intervention. If the delivery is not done on 03/08/2015, I will be cancelling the purchase on 04/08/2015. But, I appreciate the good service of the Clearance Centre staff. Thank you