Highest level of humiliation

My husband opened an account online and received 30k worth of credit, he sent all his documents online and when he went to Bradlows Kroonstad cross street with his ID the sales lady said shes not picking it up on her system and she would re-apply, she actually **** she just wanted the sale for herself my husband asked her why did she lie, she apologised and said times were tough and she haven't made any sales in a long time, he felt sorry for her and agreed to her starting the process again. He asked ig there would be any deposit to pay and the sales lady said no, he went back home and the following day the lady called my husband to the store to choose whatever he wanted a s credit was approved and we still received 30k credit. He went there and selected everything, was told the furniture would be delivered the following day, later that day he received another call again from Bradlows saying the warehouse cant process our order because there was an error on their side when punching in his name and that he should come back to the shop to rectify that, he told them he would come the next morning and he did they couldnt rectify their own error they had to apply again for the 3rd messing up his credit score only to tell him he now qualifies for only 13k credit and the gift he was promised was 3k but was now reduced to R1900, they said he would DEFINITELY receive the goods on Saturday which was another lie because according to the terms and conditions i saw online, it state that Bradlows dont deliver on weekends and holidays...well we didnt know that, he gave away our kids bed to make space for the new bed, the kids were still in kzn. He did groceries and we ended up asking the tenant to put in her freezer since Bradlows did not deliver as promised. The kids came back on Sunday and had to sleep on the floor. We called them on monday and the lady said the goods were coming on Monday, than later on monday she called to said his file was stuck at the home affairs they still doing identity verifications, we asked why did she lie again and again and didnt they do verifications before credit was granted? She said it was because if the mis spelling of his name which was their fault and now it our problem, this morning she called and said everything is fine now and the delivery truck has gone out the moment they come back they would be coming to us and they have everything ready at the shop and they wont send it to the warehouse anymore, okay 20 min later the supervisor calls and says unfortunately they can only deliver the couch only today and everything else on friday and they would bribe us with 1000 voucher because there was another problem he processed everything but he dont know what happened. This experience is very much traumatic now we need to keep explaining to our kids as to why we gave away their bed and why they sleeping on the floor. Im totally disappointed at Bradlows and would never recommend to my biggest enemy. I wants this sorted now or you must just cancel that credit once and for all and i will write on every social media platform aswel as helopeter.