Grafton Everest and Morkels

We have bought a Grafton Everest recliner set from Morkels. Within a few months the complete set got changed by Morkels due to back workmanship. We are now sitting with same problem on the new set and Dudu from Vanderbijlpark branch refuses to help us and say she wont drive to our house to come and view the set. Is this how a company treats customers??

I need this matter solved ASAP please.

Service is absolutely pathetic.

Cant believe a business like this is still trading.

Willemien ********** 316