ZM
Zakithi M

1 reviews | Active since Sept 2011

11 Apr 2016, 13:41

Good Service despite glitches

A few weeks back I went to the morkels in parrow to purchase a TV stand I saw on line. I was assisted by Joan. I was very pleased with her efficient and friendly service. The TV stand arrived on Tuesday as she promised. And I left the tv stand in my lounge for the people at Presige to come assemle. The Prestige proved to be a disapointment. They only came to assembly once I had called Joan to enquire aboutt the delay. The two young gentlemen who came from Prestige were useless. And didnt know how to assemly the tv stand. I sent them away. I spoke to Joan again and on Saturday three gentlemen came to assembly the tv stand. They were friendly and profesional and I could tell that they take pride in their work unlike the people that Presitge sent.<br> <br> I wouldliek to thank Joan for her assistance and patience. I would also like to thank the three gentlemen who came to assembly the TV stand. I plead with Morkels to look into their arrangement with Prestige.

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply11 Apr 2016, 15:51
Official
Hello Damelette,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ***.


Thanks and kind regards,

Customer Resolution Center