tM
thokozani M

1 reviews | Active since Oct 2013

06 Aug 2016, 07:44

GE-***

<p>The given review tittle is the repair number of a couch I bought at Morkels. The couch has been with them for more than a month now.</p> <p>I am now very unhappy about how they have handled the whole matter. From the collection of the couch for repairs to logging it in for repairs. For a couch that was collected in early july to be logged in for repairs in August is quite interesting. That also happened because I called. I was told someone did not upload photos and repairs could not do anything until that was done.</p> <p>Now the agony of waiting continues again and I don't know if they would come back to me this time or I should start saving to call them again.</p> <p>Not happy at all and regretting having engaged into business with them.</p>

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply06 Aug 2016, 08:02
Official

Good day Thokozani


Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ********** 742.


Thanks and kind regards,

Customer Resolution Center

Best regards,