***** by staff

Hello Peter, <br> <br> I went to Morkels (Rustenburg)to purchase a washing machine. Everything was processed swiftly. I asked the sales rep not to include delivery in my contract. <br> Later the sales rep (France) calls me and explains to me that, because u I took an extended guarantee, the will be a technician who has to deliver my washing machine and its compulsory and that i have to pay that technician at hand (R250).<br> <br> On Saturday (21:15). the so called \technician\" call me and told me that they are at my gate for delivery. They never even gave me a delivery note or something to confirm that I received the Machine. And I refused to pay the R250. <br> <br> Today, I called the store manager and explained my problem. She then said she will get back to me. The Manager asked that sales rap to contact me. The sales rap called me, shouting at me and calling me a lair. <br> <br> All I wanted was for them to apologies and for the company to take that sales rap to a disciplinary hearing. Just imagine how many customers are a victim of this R250 technician story.<br> I also want a complimentary gift as an apology. <br> <br> Please put them to task, so that this never happens. "