NG
Nico G

1 reviews | Active since May 2010

16 Dec 2015, 19:29

Forced to take retrenchment policy.

I bought a lounge suite and is forced to take retrenchment policy. I was told the consumer act require this, but is not true. My wife bought the item and I'm paying for it. I'm self employed and can't be retrenched. I think it's unfair to charge your client for something he do not want. I signed the contract and will be responsible for the repayments even if my wife is retrenched. It's just another way the JD Group want to make money from there clients.

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply17 Dec 2015, 10:14
Official
Hello nico08285,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center