Faulty Defy Fridge

Purchased Defy double door fridge in Nov 2013.used for 3 months and had problems since then till to date.It has bn reported and repaired more than 3 times.we requested a new fridge at first and was refused by the Morkels.<br> Same problem has started again ,we hv reported the matter since the 05th November 2015.<br> We hv claim Morkels insurance and rejected.they told us they can't replace the fridge it's not their fault.Defy must deal with the matter.we hv been pushed from pillar to post.we don't hv a fridge for almost a month now.<br> We can't buy p erishables.life is hard without our fridge.<br> We bought Defy thinking its quality and will last us for another 10 years but we r very unhappy .We pay almost R1000 instalment for absolutely a rejected product that was sold by Morkels to us<br> All I want is a new fridge.I don't want any repairs done .each time it's done it last for few months and start all over again.<br> I hope they will see this and act upon as they did the last after complaining on site.<br> Defy mechanic came on the 24th Nov 2015.nothing done.we don't know what else to do to get help.our complaint is not taken serious