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sanjeev L

1 reviews | Active since Nov 2012

08 Jun 2015, 14:29

False advertising and Lies from Sales person

After viewing the Morkels Website numerous times, I had come across an item (Leather lounge suite for R10999.00). I went to the store to purchase the item and the salesman Kenneth Told me that there is stock in the pretoria office but th item is discontinued. he made me sign th contract and promised that he will get the items for me, but I shouldnt pay yet. The next day he called me and said that they only have stock 200ks away from JHB but I should pay R1200 in order for them to deliver. Is that how Morkels operates? he then said he will make a plan and do it for R1000. Why must I pay for transport from another branch? he said that the item is discontinued - but why is this still on the website??? the salesmans name is Kenneth.

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply08 Jun 2015, 15:27
Official
Hello sanj-singh,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center